At Radian, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://radianbd.com, as well as your rights and choices regarding your data. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:

• When you place an order, sign up for our newsletter, or contact us through our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

Non-Personal Information:

• We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and the pages you visited. This information helps us improve our website and provide a better user experience.

Cookies and Tracking Technologies:

• Our website uses cookies to enhance your experience. Cookies are small files that are stored on your device and allow us to recognize you on future visits, personalize content, and analyze site traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing Orders: To process and fulfill your orders, including sending you order confirmations, shipping notifications, and invoices.
• Customer Service: To respond to your inquiries, provide customer support, and notify you about changes to our services.
• Marketing: To send you promotional emails, newsletters, and special offers that may be of interest to you. You can opt out of receiving marketing communications at any time.
• Improving Our Services: To analyze website usage and improve our products, services, and overall user experience.
• Legal Compliance: To comply with applicable laws and regulations, or to respond to lawful requests for information.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, email communications, and website hosting. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owners.
• Legal Requirements: We may disclose your information if required by law, in response to a subpoena or court order, or to protect our rights, property, or safety.

4. Data Security

We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Radian
Email: radianbd360@gmail.com
Phone: 01519779378
Address: house -2, road-2 lake side gulshan -1, gudaraghat, Dhaka 1212