Contact Us

Radian is all about emotionally meaningful gifting, premium quality products, fast delivery, and thoughtful packaging – made with love in Bangladesh.

If your order hasn’t been dispatched yet, yes. Contact us immediately for address changes.

Please contact us within 24 hours with a photo/video, and we’ll resolve it as soon as possible.

Yes, if there's a genuine issue like a damaged/wrong product, we offer refunds, replacements, or credits. Terms apply.

Orders can only be canceled before they are processed or dispatched. Same-day orders must be canceled within 30 minutes.

At Radian, we provide 100% secure and flexible online payment options via SSLCommerz, ensuring a seamless and safe checkout experience. ✅ Accepted Payment Methods: ⦿ Mobile Banking: bKash, Nagad, Rocket ⦿ Debit/Credit Cards: Visa, Mastercard, Amex, DBBL Nexus ⦿ Internet Banking: From selected local banks ⦿ International Cards: (If applicable via SSLCommerz settings) ⚠️ Important Notes: ⦿ Cash-on-Delivery (COD) is NOT available. ⦿ A minimum of 20% advance payment is required to confirm your order. ⦿ We offer special discounts for advance payments on orders that meet our eligible threshold: 💸 Pay 50% in advance → Enjoy 5% discount 💸 Pay 100% in advance → Enjoy 10% discount Note: The discount is only applicable when your total order meets the minimum value required for the offer. Eligible amounts may vary based on promotions, location, or product category. Your payments are encrypted and processed securely. Radian never stores your card or sensitive information

Yes! You can mention your preferred delivery date at checkout. For fixed-time or midnight delivery, contact us directly.

⦿ Dhaka: 1–2 days (Same-day available before 12 PM) ⦿ Outside Dhaka: 3–4 days

Yes, we deliver across Bangladesh. However, fresh/perishable products are limited to Dhaka delivery only.

Yes, we use only premium quality, fresh flowers for all real flower products. Artificial and preserved options are marked separately.

Absolutely! We offer customization options for flowers, gift boxes, combos, and more. Just mention your preferences during checkout or contact us on WhatsApp.

Yes! Same-day delivery is available within Dhaka if you confirm the order before 12:00 PM.

You can easily place an order through our website. Just select your item, choose delivery details, and confirm payment.