At Radian, we deeply respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website (www.radianbd.com) and our services - Personal Information: Name, phone number, email address, shipping address, billing address - Process and deliver your orders - We use SSL encryption to secure all personal and payment-related data - Trusted delivery partners to complete your order - Improve your shopping experience - Complete the order We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it immediately. Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. Please read their privacy policies separately. We may update this Privacy Policy from time to time. Any changes will be reflected on this page. Continued use of our website means you accept the updated policy. If you have any questions or requests regarding your personal data or this policy, please contact us: At Radian, we believe your personal information should remain safe, secure, and respected — just like the moments you share with us.
By using our website, you agree to the terms of this Privacy Policy.1. Information We Collect
- Payment Details: Only collected during checkout via secured payment gateway (e.g., bKash, Nagad, Card). We do not store card or account information.
- Order History: Products you have ordered, dates, and recipient information
- Device Info: IP address, browser type, device type
- Communication: Emails or messages sent via our website or WhatsApp2. Why We Collect This Information
- Contact you regarding your order or support request
- Send delivery updates via SMS/WhatsApp/email
- Provide personalized experiences (e.g., offers, suggestions)
- Improve our website performance and usability
- Comply with legal or regulatory requirements3. How We Protect Your Information
- We do not store your full payment details or passwords
- Access to data is strictly limited to authorized Radian team members
- We continuously monitor our systems for security vulnerabilities4. Sharing of Information
- Payment gateway providers for transaction processing
- Legal authorities, if required by law
We do not sell, rent, or trade your personal information with third parties for marketing.5. Cookies and Tracking
- Remember your preferences
- Track website usage for analytics
You can choose to disable cookies in your browser settings, though this may affect your experience on our site.6. Retention & Deletion of Data
- Provide support or refunds
- Comply with applicable laws
You may request deletion of your personal data anytime by contacting us at support@radianbd.com.7. Children’s Privacy
8. External Links
9. Changes to This Policy
10. Contact Us
Email: support@radianbd.com
Phone: 01519779378
WhatsApp: 01519779378Your Privacy, Our Promise